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Showcase - Sherl Lee, 2ClickHere.com (cont)
My experience as a professional webmaster told me that many of my clients are
unhappy with their web host in one way or another despite paying exorbitant
hosting fees. The major complaints being poor customer service.
Thus, I started a web hosting business together with a close friend, specializing
in providing personalized services to my customers. When there’s a problem, we
follow up personally with the customers to see through it that they get the support
and attentions they deserved. Even when there’s no problem, we contacted the
customers to find out if there’s any thing we can do to improve their business.
This strategy has really worked well for us over the past 2 years. Almost 70% of
our customers signed up via word of mouth and the rest from viral marketing
plans we implemented.
The wonderful thing about this is we really enjoy the business. Customers love
hearing from us and the staffs are motivated because customers trust them.
Remember, focus on solving people's problems. Combine the things you do with
something you truly believed in, something you love. When this happens your
passion automatically transfers itself into whatever you have to do. And success
will follow…
Yours in success,
Sherl Lee
Professional Web Hostess
Sherl@2ClickHere.com
P.S. Don't forget to be amazed by the friendly web hosting people at www.2ClickHere.com
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